Gas Safety

Your gas safety check
Shepherds Bush Housing Association (SBHA) has a legal responsibility to carry out a gas safety check, every 12 months, to the gas appliances in your home.

What do we check?
The gas appliances checked will be the ones installed by SBHA, i.e. boilers, gas fires (not tenants' own fires) and gas supplies.

The Association's contractor will also service the gas appliances to ensure they are working efficiently and will continue to work effectively over the next 12 months. The contractor will leave a gas safety certificate in each property to confirm the check has been carried out.

Tenant's responsibility
Tenants are responsible for getting their own appliances (gas fires and cookers, for instance) checked, by a qualified Corgi engineer.

Who looks after the gas servicing?
We have an administration officer whose job is to run the gas servicing programme. We view this programme as an essential service for our tenants.

To speak to someone contact Repairs on 0800 074 2130.

What will happen if you don't let us carry out the gas safety check?
A minority of tenants do not allow us reasonable access to check their appliances. We make every effort to contact these people and arrange suitable appointment dates.

Eventually, we are forced to take legal action against these tenants to allow us access to check the gas appliances.

Legal action is taken against some tenants who do not allow access. Where a tenant is taken to court we will recharge these costs to the tenant concerned.

What can you do?
Please allow SBHA early access to check and service your gas appliances. It is for your safety and comfort. Failure to allow us access will result in legal action and a bill for the legal costs.

You can also win prizes!
Tenants who allow early access to our contractors are rewarded by being entered into a monthly prize draw, where they could win vouchers worth £50, £100 or £150!

Gas Appliances
The main reason for allowing access to our contractors to check gas appliances is for your safety and the safety of your family.

According to the Health and Safety Executive every year 30 people die from carbon monoxide poisoning caused by gas appliances and flues which have not been properly installed or maintained.

We don't want you to be one of these statistics. When gas does not burn properly, excess carbon monoxide is produced, which is poisonous. You are at risk of carbon monoxide poisoning if your appliance has not been regularly checked for safety.