Service Charges

Service charges are weekly amounts charged to tenants who live in housing with communal areas that require services to maintain them. These are often small estates.

Typical examples are cleaning and gardening, external lighting and entry phone systems. We collect the charges in addition to the rent and use the funds to pay the services. All of the services are managed through contracts that are regularly reviewed and costs are kept as low as possible. All tenants paying a service charge receive an annual statement showing the breakdown of the charges and what has been spent. The Neighbourhood Officer is responsible for setting the service charges and monitoring the quality of the services provided by the contractors.